Client Reviews
Success stories from real businesses TRT has helped achieve success
What Our Clients Are Saying
Choosing Technology Response Team Was the Best Choice Our Company Has Made
The biggest benefit our company has received since working with Technology Response Team is their quick response time and thorough communication. They stay on top of our needs and if major issues occur, Technology Response Team staff is on site within hours of submitting a case.
In addition to their great response time, Technology Response Team is also knowledgeable and keeps us informed about new technologies and cyber threats.
Simply put, choosing Technology Response Team has been the best choice our company has made. Problems and issues have been identified and reduced, and productivity has undoubtedly increased. If you’re looking for a new IT company, call Technology Response Team!
Technology Response Team Practically Saved Our Business From Multiple Potential Problems
Technology Response Team is our first IT firm, but I can’t imagine any other firm does a better job than TRT. The biggest benefit is knowing our computers are safe from hackers and TRT is constantly monitoring for anything that doesn’t look right.
Another huge benefit is TRT responds super-fast to any problems we have or can’t figure out how to fix. No more trying to google a problem and spending hours trying to fix whatever it is with our PC’s, printers, Wi-Fi, or any other piece of technology.
Technology Response Team practically saved our business from multiple potential problems. They go above and beyond for their customers!
You Come Up with Real Solutions Instead of Just Constant Band-Aids
Technology Response Team’s response time is outstanding. When we have an issue, it gets addressed, fast. I feel like we are your only customer because you are always on top of our technology.
Even better, you always take the time to figure out the next step or a solution, even if it means consulting outside of your team. Technology Response Team comes up with real solutions instead of constant band-aides. Our network runs better than ever and has much less minutia.
The big firms talk a good game but never deliver, Technology Response Team is very real and you perform beyond expectations.
Technology Response Team Has Been There for Anything We Need
We are a local small business and connected with TRT about two years ago after our LAN crashed. They were on-site the next day and had us back to 100% that same day! Since then, we have moved to a co-managed IT solution with TRT and couldn’t be happier with the decision.
From helpdesk support to higher level consulting, Chris and his team have been there for anything we need. We have fully welcomed them into our company and feel like they are a part of the family.
TRT operates with high standards and integrity. You can’t go wrong working with them in any capacity.
Essential to Our Success
TRT is essential to our success. Outsourcing IT services saves us money , but we still have all of our needs met. TRT feels like an extension of our team. TRT is great to work with, they always come to our rescue immediately, even if it’s on a weekend. Whether it’s setting up a new employee’s laptop, connecting a phone, or helping us with hosting for a client, Technology Response Team is an excellent resource, and we highly recommend them.
Can’t Say Enough About Their Work
We have been associated with Chris Hale and Technology Response Team for the past eight years and can’t say enough about their work. Whether remote or in person, they are always quick and prompt to address any issues we have with our systems. They are available as a backup resource when other entities are updating their software on our systems. As a resource for maintaining and troubleshooting system issues, they are invaluable for their knowledge and expertise.
The Personal Service Is Fantastic
For over five years, the Technology Response Team has provided my organization with IT support. We are a national organization with offices located throughout the United States. Chris and his team have made themselves available to myself and my staff at a moment’s notice. They have always been there to assist us with ANY questions or concerns.
It brings us peace of mind to know that we are in good hands. The support we receive goes beyond just fixing the problem ; the TRT team has provided us with well-thought-out long-term solutions that are within our budget. The personal service is fantastic! It’s like having an IT partner, not just an IT consultant.
Immediate Assistance
The Boys & Girls Clubs of Northwest Colorado is a small nonprofit in rural Colorado. Chris and his team have been invaluable to us.
Our server crashed and Chris provided trusted and efficient service to get our organization back up and running.
Chris followed up immediately with new security software and support to install on a network of 30 computers. Not only did Chris and his team travel to Craig to install the new server and 20 new computers, but he continues to monitor our system from a distance, ensuring security, safety, and functionality.
He continues to provide a high level of support, as issues arise often with our computer lab that is used daily by kids. Chris is thoughtful in his support and helps to completely resolve issues. I highly recommend Technology Response Team.
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